Quality Manager (Belfast, GB, BT2 7DT)


UK&I Consulting Quality – Manager


This is an exciting opportunity to join the UK&I Consulting Quality Team within EY, a diverse and multi-geography team based in three locations – Belfast, London and India.  The Quality Team manage the application of quality procedures & principles fundamental to the successful delivery of exceptional client services.  Quality encompasses the polices, procedures, methods & tools and principles that EY özgü put in place globally to help ensure that services are delivered to a high level of quality, regulatory and organisational requirements are met and that risk is managed to an appropriate level.

Based in Belfast, we are seeking to hire a Quality Manager reporting to the Team Leader of the Belfast Quality Team.  You will provide a wide range of support to EY’s UK&I Consulting business including legal, Risk Management, Independence and service quality related matters.

The candidate will have 3+ years of Risk Management experience with a working knowledge of general contracting principles, including experience in the drafting of standard contracts, terms and conditions, and other contractual/regulatory documents.

The team is looking for a motivated individual with a track record of achievement or experience working with the professional services or Government/Public Sector environment.


Your responsibilities

The role will include: 

  • Coordinating closely with supporting teams including General Counsel, Independence, Business Resilience and other EY Quality Teams at a local level. Act as a point of contact for the review, and resolutions of contractual and general Quality related queries includin
    • Business relationships. 
    • Limitation of liability.
    • Independence, 
    • Anti-money laundering. 
    • Third party risk.
    • NDA’s, Data Protection and confidentiality agreements.
    • General contracting and sub-contracting principles/practices
  • Review and advising on client agreements, subcontracts, NDAs, teaming agreements (and other framework terms and conditions), with varying levels of complexity and with minimal direction but in accordance with EY’s contract negotiation guidelines and procedures.
  • Coordinate the expertise of multiple internal departments into a strategic position to proceed with risk mitigation whilst maximising value to the organisation.
  • Provide training and guidance to the Consulting Business and other stakeholders regarding Risk Management practices and principles, contract terms and contract review procedures.
  • Address contract related issues as they arise, with appropriate escalation to General Counsel and other support functions as required.
  • Propose and assist with the development of solutions for the enhancement of Quality processes, practices and contracting.
  • Engaging other specialist skills to solve complex problems, working closely with the local GCO, Independence, conflicts and DPO teams & building  professional and trusted relationships.
  • Identification and ongoing management of regulatory requirements, including Independence during commercial contracting negotiations.
  • Assist with the planning and drafting of communications to the Consulting business.
  • Support the deployment of specific Quality projects and initiatives. 


Skills and attributes for success

You should be able to demonstrate:

  • An understanding of the principles of Risk Management, with an ability to break down complex queries with a view to seeking resolution and mitigation.
  • Intellectual agility/flexibility to rapidly understand/solve complex risk/contracting  problems and rationalise these into workable commercial solutions.
  • Ability to work with other key stakeholders from Independence, Risk Management, and the wider Quality teams to discuss complex issues and seek resolution.
  • Ability to work alongside senior Partners and be able to influence them in the successful design and implementation of Quality and Risk Management practices.
  • Ability to be approachable, supportive, responsive and yet be prepared to make and defend difficult decisions on the application of Regulatory and Risk principles.
  • Ability to present complex & difficult messages and feedback effectively, using a variety of training and influencing techniques.
  • A pragmatic sorun solver.
  • A drive to continuously build and master key technical, functional and professional skills. 
  • Self-starter and motivated.
  • Commitment to diversity and inclusiveness.


Additional skills:
Ideally you should also have an understanding of:

  • Working with Government or Public Sector bodies on contractual or procurement related queries.
  • Regulatory Independence, GDPR, personal data and client confidentiality requirements.
  • Good problem-solving skills required, an ability to disseminate information quickly and then provide proposed solutions or approach.



  • A university degree is usually preferred, however we would be open to outstanding candidates who may have followed an alternative academic path.
  • Proven experience in a Risk Management, Commercial Contract Negotiator or Professional Services role.
  • Fluency in English.
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